Privacy Policy

Last updated: 13 June 2026

At M&R LEATHER, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://mnrleather.com/.

By using our website, placing an order, contacting us, or subscribing to our newsletter, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal information you provide directly

When you place an order, contact us, or subscribe to our newsletter, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Order details
Payment-related information
Messages submitted through our contact form
Newsletter subscription details

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Device type
Browser type
Pages viewed
Time spent on the website
Referring website or traffic source
Cookies and similar tracking data

This information helps us understand how customers use our website and improve the shopping experience.

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Confirm payments and transactions
Provide customer support
Respond to your messages and enquiries
Send order updates and delivery information
Manage returns, refunds, or exchange requests
Send marketing emails, offers, and updates if you subscribe
Improve our website, products, and services
Detect fraud, security risks, or misuse of our website
Comply with legal, tax, and business obligations

3. Payments

Payments on our website may be processed through secure third-party payment providers, including payment options shown at checkout such as PayPal.

We do not store your complete payment card details on our own systems. Payment information is handled securely by the relevant payment provider according to their own privacy and security practices.

4. Shopify and Third-Party Services

Our store is powered by Shopify. Shopify may process certain customer, order, payment, and website usage information on our behalf to help operate the online store.

We may also use trusted third-party services for:

Payment processing
Shipping and delivery
Website hosting
Email marketing
Analytics
Advertising and retargeting
Fraud prevention
Customer support

These third parties only receive the information needed to perform their services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Keep your cart active
Remember your preferences
Improve website performance
Understand visitor behaviour
Support analytics and advertising
Improve product recommendations and marketing

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

6. Email Marketing

If you subscribe to our newsletter, we may send you updates about new products, promotions, offers, and brand news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us through the website.

We will still send important non-marketing emails related to your order, delivery, payment, or customer service request.

7. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

Payment providers
Delivery and courier partners
Shopify and website service providers
Marketing and email service providers
Analytics and advertising platforms
Legal, regulatory, or fraud-prevention authorities where required

8. International Data Transfers

Because our website uses online platforms and third-party service providers, your information may be processed or stored in countries outside your location.

Where this happens, we take reasonable steps to ensure your information is handled securely and in line with applicable privacy obligations.

9. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, disclosure, alteration, or destruction.

However, no online system is completely secure. We recommend keeping your account details, passwords, and payment information private and secure.

10. Data Retention

We keep your personal information only for as long as needed to:

Complete your order
Provide customer support
Manage returns or complaints
Meet legal, tax, accounting, and business requirements
Prevent fraud or misuse

When information is no longer needed, we may delete, anonymise, or securely store it as required.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information, where legally allowed
Withdraw consent for marketing communications
Ask how your information is being used
Make a privacy-related complaint

To make a request, please contact us through the contact page on our website.

12. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us, please contact us so we can review and remove the information where appropriate.

13. Links to Other Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We recommend reviewing their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or privacy practices.

The updated version will be posted on this page with a revised “Last updated” date.

15. Contact Us

For privacy questions, access requests, corrections, or complaints, please contact us through our website contact page:

Website: https://mnrleather.com/
Brand: M&R LEATHER